Shopping

Is it okay for stores to track customer behavior using cameras and apps?

For

It helps them improve service and product selection.

Against

It invades privacy and feels uncomfortable.

Anonymous excerpts, translated where noted.

For

  • A loyalty program can help a business discover customer preferences.
    RedditOriginal language: English
  • The goal is to make offers feel more useful, more timely, and more connected to what the customer already seems to care about.
    RedditOriginal language: English

Against

  • The app requires access to your Wi-Fi connection information, phone, camera, location, storage, photos/media/files, and MANY others.
    RedditOriginal language: English
  • But what makes me really upset, is that Amazon Android App really sold my data to third parties.
    RedditOriginal language: English
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